MCWLink keeps every piece of your information — from your name to your payment details — fully secure. This page explains what we collect, why we collect it, and why we never sell it to anyone.
Last updated: 1 January 20266 reasons why your data is safe on MCWLink — and why you can browse with complete peace of mind
AES-256 encryption is the same standard used by banks and government agencies. Your data on mcwlink is protected to that same level.
Your name, phone number, or email address is never shared with advertisers or any third party.
All data is stored in internationally certified data centers with 24/7 monitoring and automated backups.
Only a small number of authorized mcwlink staff can access your data, and only when necessary.
In the event of a security incident, affected users will be notified within 72 hours.
You can request to correct, download, or delete your data at any time.
Your data journey — from registration to gaming
MCWLink only collects information that is strictly necessary to operate the platform and deliver your services. We never ask for data we don't need.
Full name, date of birth, and National ID number (required for KYC verification).
Mobile number and email address — required for account verification and important notifications.
Payment method details (Mobile Pay/Nagad number, bank information) — for transaction purposes only.
IP address, browser type, and operating system — collected for security and technical support purposes.
Records of bets, wins/losses, and transactions — for legal compliance and responsible gaming monitoring.
MCWLink uses your information only for specific, defined purposes. Each purpose is clearly outlined below:
You can opt out of promotional emails or SMS at any time. However, transactional messages cannot be turned off, as they are sent for your own security.
MCWLink does not retain data longer than necessary. Each category of data has its own defined retention period:
Once the retention period expires, your data is automatically deleted or anonymized in a secure manner.
MCWLink never sells your data to advertisers or data brokers. However, there are a few limited cases where information may be shared with third parties:
Services like Mobile Pay and Nagad only receive the information strictly necessary to complete a transaction.
We are legally required to share information when requested by licensing authorities or law enforcement agencies.
Server hosting partners — bound by NDA and not permitted to use your data.
MCWLink uses only limited, necessary cookies. We do not use any third-party advertising cookies.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookie | Keeping you logged in | Until browser is closed | Essential |
| Security Cookies | CSRF Protection | 24 Hours | Essential |
| Preference Cookies | Saving Language & Theme Preferences | 1 Year | Optional |
| Analytics Cookies | Measure site traffic | 30 days | Optional |
Cookies can be disabled in your browser settings, though some features may not work properly as a result.
MCWLink uses multiple layers of security to protect your data — covering both technology and operational processes.
You have certain rights over your personal data at MCWLink, and we are committed to respecting and upholding them.
Request to see what information we hold about you.
Request a correction to any inaccurate information.
Request the deletion of specific data.
Download your data.
Request to restrict specific uses of your data.
Right to object to specific uses of your data.
To exercise these rights privacy@mcwlink.im. We will respond within 30 days.
MCWLink is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors.
If anyone under the age of 18 is found to have registered — whether discovered by us or reported — their account will be closed immediately and all associated data will be deleted.
If there are children in your household, please use parental control software on your devices. For more details, visit our Responsible Gambling on this page.
MCWLink may update this Privacy Policy when necessary. If significant changes are made, you will be notified by email and a clear notice will be posted on the site.
The date of any change is shown at the top of the page as the "Last Updated" date. Continued use of the site after changes have been made will be considered acceptance of the updated policy.
For any privacy-related questions, complaints, or to exercise your rights, please reach out to our dedicated Data Protection Team:
Two privacy questions we get asked most often